Customer Service

We strive to make your shopping for your party as smooth as possible. Below you will find explanations of all our policies related to your privacy, information security, payment processing, shipping and returns. As always, if something is unclear or confusing, please give us a call at 631-265-9600

At our local Party Glitters stores you can always ask our sale assosiates for shopping advice. When you buy on our website, we want you to have exactly the same experience. We work hard to satisfy your shopping needs and make your shopping experience fun.

Shipping & Delivery

Shipping Information

Shipping Rates
Service Type Rate
Ground $7.99
3 Day Select $12.99
2nd Day Air $19.99

Please note: If your order includes an item that is particularly large, or if you have ordered in large quantities, our shipping calculator may not accurately give you the total shipping cost for your order. In most cases, this will not be a problem, but in the case of a large discrepancy, you will be notified of the difference and your order may be held pending your reply.

Find more information about our shipping policies here.
Privacy & Security 
     Statement of Purpose: is an online retailer specializing in costumes and party supplies. reserves their right to refuse service to anyone. Visitors using the website and/or purchasing products from the website must agree to the operating policies of outlined in the "Order Information" section of the website, which may change from time to time. 
By using the website, you agree to all of the terms and conditions of use contained in these Terms of Agreement. 
You may copy information provided by for your personal use. These Terms of Agreement do not give you any right to reproduce, distribute, transmit, publish, or commercially exploit any information and content contained in This precludes e-mailing, faxing, posting to any bulletin board, storage in a database accessible to persons other than yourself, or otherwise making information and content available electronically or otherwise. 
Data Integrity: makes best efforts to ensure the integrity and timeliness of our data. While we make every effort to ensure that all information displayed on our Web site and in our catalog is correct, sometimes errors can occur. We cannot be responsible for any errors. provides recipes, party planning tips and other information and content on our website. We cannot be responsible for any inaccuracies, typos, misspellings or errors contained within these pages. 
Use of Submitted Information: 
If you submit any information to, via the Internet or otherwise, carefully protects the privacy of your information and does not sell or pass on your name or personal information without your express permission. 
Operation, Conflict of Laws and Governing Law: 
The provisions of these Terms of Agreement shall survive any discontinuation of the website or E-commerce site. No course of conduct or trade practice will modify these Terms of Agreement. In the event that any provision of these Operating Policies conflicts with the law under which these Terms of Agreement are to be construed or if any such provision is held invalid by a court with the necessary powers, such provision shall be deemed to be restated to reflect as nearly as possible the original intentions of, and the remainder of these Terms of Agreement shall remain in full force and effect. 
The corporate headquarters of is located in Happauge, New York. The laws governing this agreement between and you, as a user of, shall be the laws of the State of New York, excluding any law that would apply the law of another jurisdiction. 
Returns & Refunds
We will gladly accept returns within 30 days from the date you received your purchase. All returned items must include the Shipping Receipt. Refunds are for the cost of the merchandise only. Return shipping charges are not refundable. All returns will be credited to the original form of payment. All merchandise must be in new condition, unopened, unworn and in original packaging.